Privacy Policy for RM Mechanical

At RM Mechanical, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines the types of information we collect from visitors to our website, how we use and protect this information, and your rights regarding your personal data. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information from visitors to our website in several ways, including:

• Personal Information: When you fill out a form, request a service, or contact us, we may collect your name, email address, phone number, and any other information you provide.
• Usage Data: We collect information on how our website is accessed and used. This may include your IP address, browser type, device type, pages visited, and the time spent on each page.
• Cookies and Tracking Data: Our website may use cookies and similar tracking technologies to track activity and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can set your browser to refuse cookies, but this may limit some features on our site.

2. How We Use Your Information

We use the collected data for various purposes, including:

• Service Delivery: To provide and maintain our HVAC services, respond to inquiries, schedule appointments, and process transactions.
• Communication: To send important updates, promotional materials, and other relevant information with your consent.
• Website Improvement: To analyze website usage and improve our site’s content, functionality, and user experience.
• Security: To protect against and investigate potential security breaches, fraud, or abuse.
• Legal Compliance: To comply with legal requirements and to respond to legal processes, if necessary.

3. Sharing and Disclosure of Information

We respect your privacy and will not share or sell your information to third parties, except under the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors, contractors, and partners who assist us in operating our website, conducting business, or serving our users. These third parties have agreed to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law, or if we believe such action is necessary to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. You will be notified if your information is subject to a new privacy policy.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. When personal information is no longer necessary, we securely delete or anonymize it.

5. Data Security

We are committed to protecting your information. We use commercially acceptable means to safeguard your personal data, including encryption, secure servers, and restricted access. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal data and obtain a copy of the information we hold about you.
• Correction: Request that we update or correct any inaccurate personal information.
• Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
• Restriction: Request that we limit the processing of your personal data.
• Objection: Object to the processing of your personal information for certain purposes, such as marketing.
• Data Portability: Request that we transfer your data to another service provider in a structured, commonly used format.

If you wish to exercise any of these rights, please contact us at the email address provided below.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to these websites, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.